Best Employee & Customer Onboarding Video Production Services 

Are you searching for top-notch onboarding video production services to create exceptional employee or customer onboarding experiences? Look no further. Ideaexplainers specializes in delivering outstanding onboarding video services to help you make a great first impression.

onboarding video services


As one of the leading onboarding video production companies, Ideaexplainers has produced over 1500 high-quality onboarding videos for companies of all sizes, ensuring effective customer onboarding and memorable employee onboarding experiences.


What is Onboarding Video?

An onboarding video is a type of video content designed to introduce new employees or customers to a company, its values, products, or services in a clear, engaging, and professional manner. These videos often use a combination of visuals, voice-over, and text to present information effectively and cohesively.

The primary objective of an onboarding video is to facilitate a smooth transition for new hires or new customers, making them feel welcome and well-informed about their new roles or the products and services they’ve chosen. Research shows that 66 percent of companies with onboarding programs claimed a higher rate of successful assimilation of new hires into company culture, 62 percent had higher time-to-productivity ratios, and 54 percent reported higher employee engagement. 

Onboarding video production can be executed in various styles, including live video shoots, 2D animated videos, whiteboard animations, and motion graphics. They can be customized to match your brand’s tone and style, proving to be an efficient means of conveying information in a memorable and captivating manner. Engaging videos, such as employee onboarding video, customer onboarding video, welcome videos, customer retention videos, orientation video, can be created for diverse applications, with a skilled producer ensuring each project aligns with your goals and objectives.

Our Employee & Customer Onboarding Video Examples

At Ideaexplainers, we create exceptional onboarding explainer videos that foster engaging onboarding experiences for both employees and customers. We take immense pride in partnering with businesses and individuals to help them achieve their goals through our video production services. Check out some of our amazing employee onboarding video examples and customer onboarding video examples below.

Benefits of Using Customer & Employee Onboarding Video Production Services for Your Business

Discover the remarkable benefits of incorporating onboarding videos into your employee and customer onboarding processes

Increased Engagement

Onboarding videos are captivating and informative, effectively holding your audience’s attention.

Better Understanding

Through visuals, animation, and narration, onboarding videos make it easier for new employees or customers to grasp essential information.


Compared to other forms of employees and new users onboarding programs, onboarding video production can be a cost-effective way to welcome new users.

Faster Onboarding

Onboarding videos can shorten the onboarding process, getting new employees or customers up to speed more quickly.

Enhanced Brand Awareness

Customer onboarding videos can be tailored to represent your company’s brand, increasing awareness and recognition.

Improved Retention

Onboarding videos are memorable, meaning your audience is more likely to recall the information you share with them.

Better Communication

Creating onboarding videos can convey various messages and ideas, making them a versatile tool for businesses looking to enhance their communication efforts.

Increased Conversion Rates

Onboarding videos can actually showcase the features and benefits of your product or service, leading to higher conversions and sales.

Our Video Onboarding Process

Learn how we create engaging onboarding videos that connect with your audience. We provide a straightforward process for our onboarding video production services. Our process is designed to deliver the best results.


Briefing & Concept

The first stage of creating a professional video starts with a discussion about your idea with our production team. Our team communicates with you by email or through a call to learn more about your onboarding goals and requirements.

Duration: 1 day


Video script

The script is a crucial component of creating a corporate video that effectively conveys your message. Our team develops a unique script that perfectly explains your onboarding message. Once the script is approved, we move on to the next production process.

Duration: 2 days



A voiceover brings life to your video. We create videos using our professional voice narrators. We’ll give you access to our list of voice artists, allowing you to choose the ideal male or female artist for your onboarding video. Selecting the right narrator will reinforce your message and encourage higher engagement.

Duration: 3 days



We make your onboarding video stand out by editing & combining all elements, including visuals, animations, voiceover, sound effects, background music, and custom animation that perfectly matches your brand and message. Once your final video is ready, we send it (HD film quality) directly to your email address.

Duration: 10 days

Our entire onboarding video production process takes 7 to 21 days, depending on the video style you choose and the script length.

Why We Are Rated the Best Onboarding Video Production Company

Here are some reasons why you should choose Ideaexplainers for your onboarding video production needs


Our team of skilled professionals has years of experience in the video animation and onboarding video production industry. We understand the nuances of creating engaging, high-quality content that resonates with your target audience.


We offer affordable onboarding video production services, starting at just $359, without compromising on quality. Our transparent pricing ensures you know exactly what you're paying for, and we work within your budget to deliver a top-notch video.


We tailor each onboarding video to your unique brand identity and onboarding objectives. Our team works closely with you to develop a customized solution that accurately represents your brand and message.


Using a professional narrator is crucial when creating your company's onboarding video. We have a pool of professional voiceover artists from around the world and in different languages and dialects, ensuring that you have the perfect voice to match your brand and target audience.


We understand the importance of timely delivery for your marketing campaigns. Our team works efficiently to provide you with a quick turnaround on your onboarding video project without compromising on quality.


Ideaexplainers offers a wide range of video styles to suit your specific needs. Whether you need an animated onboarding explainer video, whiteboard onboarding video, motion graphics, etc we have the skills and resources to make your vision a reality.


We are dedicated to providing a seamless and enjoyable experience for our clients. Your satisfaction is our top priority, and we work tirelessly to ensure you are thrilled with the final product.


We take pride in offering outstanding customer service throughout the entire video production process. Our team is always available to address any concerns or questions you may have, ensuring a smooth and enjoyable experience from start to finish.

Recommended By Leading Experts In Several Industries

Here's What Some Of Our Clients Say

Do you have any questions?

Our team is always available to answer any questions you may have about your video project. Just send us an email and we’ll get back to you as soon as possible.

Customer Support

Jennifer Williams

Head of Marketing

Our Animated Onboarding Video Production Services FAQs

Selecting the ideal onboarding video production company can be a daunting task. To make your decision-making process easier, we've compiled a list of frequently asked questions from our previous clients. If you need further clarification, please don't hesitate to contact us.

Our onboarding video production process typically takes between 7 to 21 days, depending on the video style you select and the script length.

At Ideaexplainers, we offer affordable onboarding video production services starting at just $359. Prices may vary based on the complexity and length of the video. For more information, check out our video prices.

Yes, you can select the voiceover artist from our roster of professional narrators. We have a diverse pool of voice artists available in different languages and dialects to ensure the perfect match for your brand and target audience.

Absolutely! Our team of voiceover artists and scriptwriters can work with you to create an onboarding video in your desired language.

Yes, we value your feedback and want to make sure you are satisfied with the final product. During the production process, you will have the opportunity to review the script, animation, and other elements before we finalize the video.

We offer unlimited number of revisions during the production process to ensure that you are completely satisfied with the final product. Please consult our revision policy for more details.

Ideaexplainers stands out as one of the top onboarding video production companies for several reasons:

  1. Our expertise in video creation and marketing ensures you receive captivating, professional videos that engage and convert.
  2. We handle the entire process from start to finish, delivering fast and impressive results.
  3. We have collaborated with various companies and produced over 1500+ videos for clients in different languages.

Onboarding video production is a powerful tool for streamlining the customer and employee onboarding process. It helps simplify complex concepts and effectively showcase your services, products, or company culture. Onboarding video content can also help to increase user engagement, enhance brand awareness, and reduce support costs.

While we create custom onboarding videos, we also utilize a vast library of pre-made images, scenes, templates, and characters. This enables us to produce your video more efficiently, saving you time and money, and ultimately increasing your return on investment in the shortest possible time.

First, you need to tell us about your fantastic idea or project. We will then prepare a draft script for you. Next, you’ll provide your feedback on the script, and once it’s approved, we’ll proceed with the storyboard, voice-over, and production. If you already have a script, you can send it to us, and we’ll review it before moving on to the next phase.

The entire process typically takes around 7-15 days in total, depending on the length of the script or the production style.

The ideal length for an onboarding video is usually between 60 and 90 seconds. This duration is sufficient to present a clear explanation of your service, product, or company culture while keeping viewers engaged and maintaining their interest.

We accept 50% advance (post-contract) and 50% at the time of beta preview delivery. Once all payment is done, you’ll receive the finalized video in full.

We currently accept payment via Upwork (escrow), Payoneer, and bank transfers.

Absolutely! We offer full service video production. We’ve completed various video types across different industries, and chances are we already have experience with what you’re looking for. Feel free to get in touch if in doubt.

First, you need to contact us for a brief discussion about your idea, service, or product.

If you already have your script, you can attach it to the form below while sending your message.

Also, send us your logo and website address if available. We will inform you via call or email if we need anything else.

Absolutely! Fill out the form below or use the chat feature to receive prompt answers from our team.

Certainly! We offer a no-extra-cost unlimited revision policy! We will continue to revise the video until you’re satisfied. However, please ensure you provide us with all your specific requirements in advance.

Yes, an onboarding video can be a powerful customer support tool. By demonstrating how your product or service can address user concerns, potential customers can quickly grasp the value you offer. Moreover, you can incorporate the video into your knowledge base or help center, allowing customers to access it at any time for reference.

To promote your onboarding video, you can utilize various marketing channels, such as social media, email marketing, and paid advertising.

Share the video on your company’s social media pages, post it in relevant online communities and forums, and include it in email newsletters or other marketing materials.

You can also use paid advertising on platforms like Facebook, YouTube, or LinkedIn to target specific audiences interested in your business.

To make your onboarding video accessible to all viewers, consider including closed captions or subtitles, which can be particularly beneficial for hearing-impaired viewers or those watching in noisy environments.

Providing a transcript of the video can also be helpful for those who prefer reading information instead of watching a video.

Furthermore, make sure your video is optimized for mobile devices and can be easily viewed on various screen sizes and resolutions.

To gauge your onboarding video’s effectiveness, track metrics such as views, engagement, and conversion rates.

You can use tools like Google Analytics to monitor these metrics and gain insights into viewer interaction with your video.

Additionally, conduct surveys or focus groups to gather feedback from viewers and use that feedback to improve your video and overall onboarding strategy.

Ready to Create Your Engaging Onboarding Video?

Ideaexplainers, has assisted businesses like yours in saving time, connecting with customers, increasing user satisfaction, and enhancing ROI. Get in touch today for your top-quality onboarding video production services.


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